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How to Ace 2023: 8 Tips From Digital Marketing Gurus

The marketing world moves at lightning speed, making it challenging even for the experts to keep up with the fads and come up with new ideas.

Therefore, it is crucial to stay ahead by anticipating upcoming trends. We have talked to industry experts to come up with a few tips that can help businesses build competitive marketing strategies. Let’s commence.

Good Customer Experience Across Multiple Channels

All it takes is one mistake to get a brand canceled these days. However, marketers should avoid focusing solely on campaigns. In fact, it is even essential to ensure that every interaction with the customer is top-notch.

These days, customers don’t limit their interactions with the brand to one specific channel. They might follow the brand on social media to keep up with the products, watch advertisements on YouTube, buy products via the website, and get client support via email. In other words, marketers need to consider all these different interactions along the customer journey and focus on providing a superb overall experience rather than just one-off campaigns.

Optimize for Voice Search

With personal digital assistants such as Alexa, Siri, and Google, a growing number of people are using voice search to find information online. For instance, students can just say, “Hey, Google how to buy essay” and the search engine will instantly offer links to the best academic platforms. Similarly, people are also using voice searches to find the best products in specific categories.

If brands are not taking advantage of this trend, they will miss out on 2023. This means that the content of marketing campaigns has to be more conversational. Brands need to think like the customer to identify the right keywords to integrate into their marketing campaigns. This is especially important when it comes to content marketing channels, – such as blogs or YouTube.

Short Video Content

Speaking about YouTube, in 2022, we saw short-form videos gaining more popularity across all channels. And according to marketing experts, this trend will carry on in 2023 as well.

While long-form videos can be more informative, in order to capture the attention of customers and keep them, marketers need to leverage short-form videos. It also aligns with the short-attention spans of online audiences across all demographics. This is one of the reasons why TikTok videos, Instagram reels, and YouTube shorts have gained quick growth over the past year.

Instead of spending resources and time on creating a lengthy video, marketers can focus on generating a constant flow of short videos. They can create not only better engagement but can also be more helpful in reaching a wider audience.

Conversational Marketing With Chatbots

As we mentioned above, digital markets should also consider how customers engage with the brand. A vast majority of consumers these days choose to avoid interacting directly with customer support directly via phone. Instead, they first opt to use the chat option first.

Given this shift, marketers can take advantage of software bots in order to interact with customers when they browse the site. These new conversational agents can use machine learning in order to carry on a real conversation with the consumer. Although there is a learning curve, by 2023, chatbots as marketing agents are highly likely to become a commonality across all websites.

Embracing Social Responsibility

Consumers, and consequently, brands are also making a shift towards focusing on socially and environmentally responsible products. This means that social responsibility, sustainable lifestyle, ethics, and transparency are key points to consider when crafting marketing plans.

For example, about 50% of Millennials and Gen Z-ers prefer companies that take a solid stance on issues such as racial justice, climate change, and gender inequality. Businesses that advocate for these issues tend to make a strong impact on the consumer’s purchase decisions.

This means that businesses should devise marketing strategies that reflect their resonance with these concepts. While such campaigns might not sell products immediately, they can help build a loyal customer base and can build a long-term relationship with them.

User-Generated Content

Brands have been taking advantage of user-generated content for a couple of years now. In 2023, the same strategy can continue as an effective tool, especially on social media. Moreover, with user-generated content, brands can also leverage the opinions and recommendations of customers in order to improve their service as well as products.

In fact, brands can use user-generated content to build trust and credibility among the audience.

Influencer Marketing Will Be Even More Common

The content creator economy flourished in 2022 and can easily become an even more powerful force in 2023. Brands can collaborate with influencers in order to reach a larger base and even get support. That being said, brands need not hire celebrity influencers.

In fact, micro-influencers, or those who have a smaller following, are preferred by customers in terms of authenticity and credibility. Micro-influencers might have fewer followers, but they often have a high level of engagement – which is what marketers seek.

Immersive Marketing

After the COVID-19 pandemic, in-person events are gaining more traction. Marketers can use this as an opportunity to create experiential campaigns that offer a more immersive experience to users. For example, brands can set up pop-up shops, introduce new products, or even host a party.

These days, it is also possible to offer an immersive experience via AR or VR. Leading brands are also capitalizing on the metaverse and are even running marketing campaigns in the virtual world. While this strategy might not be affordable for all brands, it is essential to be aware of the growth of multiple marketing channels.

Marketing Trends for 2023

As you can see, in 2023, businesses will face fierce competition in a rapidly changing landscape. Marketers will have to constantly evolve their tactics to stay ahead. This requires them to keep up with not only what the audience wants but also the technological and economic trends – especially with the worries of a potential recession.

In other words, brands should gather sufficient data and use them to guide marketing decisions. At the end of the day, the key is to put the audience first.


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Chandni Panjwani

VP - Business Development at Mondovo
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