[Infographic] Marketing Funnels & Customer Journey Maps: Two Buzzwords You Need to Know

If you’ve spent time in the sales or customer service departments, you’ve probably thought a lot about how customers come to interact with your company. If you haven’t, it’s important that you think about it not only from your perspective but from the customer’s perspective. There are a couple of different business terms that can help you delineate and describe as well as understand what that means.

Let’s start with the marketing funnel. This is a way of describing how customers come to know about and finally to turn from leads into sales. Of course, a lot of people are familiar with this and older iterations of the marketing funnel were just that — a funnel-like process where there were a lot of leads of various sorts at the top of the funnel, then a narrowing of the funnel as some people stayed and some people left. But what does the funnel look like today and how does it differ from the customer journey? This graphic below explains it.

What it takes to be a successful “Sales Funnel Consultant” – Interview with Stephen Esketzis

Interview with Stephen Esketzis - Mondovo

“Have done six figures in revenues with a few sales funnels.”

“Leads cost me between $100 to $200 for extremely qualified leads.”

How many conversions do you drive to your clients’ websites? Are your clients’ sales funnels optimized? Are you taking on clients that are qualified enough for what you offer or are you wasting your time with the wrong clients?

Lessons on these questions and more in a freewheeling interview with Stephen Esketzis, an experienced sales funnel architect.

Watch and Listen to the full interview: (transcript and summary available as well) Read More

Like what you're reading?
Get fortnightly updates on more such interesting reads!
  We will not share your details with any 3rd party.
Thank you!

Check your email for a confirmation link.
Do check the spam folder as well.
Download the Sample Proposal
  You will also be subscribed to our fortnightly email newsletter
Download the Calculator
  You will also be subscribed to our fortnightly email newsletter
Download the Sample Proposal
  You will also be subscribed to our fortnightly email newsletter
Download the Rank Drop Quadrant
  You will also be subscribed to our fortnightly email newsletter
Download the Templates to Help You Manage Your Online Reputation Better
  You will also be subscribed to our fortnightly email newsletter
Download the List of Restaurant Discovery Plaftorms
  You will also be subscribed to our fortnightly email newsletter