Frequently Asked Questions

Here are some reasons why:

• There are no monthly subscriptions, which means you use us only when you need to and save up during the lull periods in business.
• You are not capped to any limits, which means no "upgrades" ever!
• You can add as many clients, which means you do not have to pay for more when you grow.
• You can white-label all your reports for free, thus impressing your clients with technology that would otherwise be costly to custom-build.
• You can invite all your staff, which means getting every single staff member on board one platform at no extra cost per user.
• We have most tools you will need, which means you can cancel some other tool subscriptions.

Ultimately, the main reason is Mondovo gives you the freedom to scale when you want to and that just makes more sense.

Once you create an account and verify your email, your account is automatically credited with $3. The trial is for 7 days and the $3 will expire at the end of the trial period. Within that time, you're free to use the $3 on any tool that you would like to experiment with, using your own sites data.

During the 7 day trial period, if you wish to upgrade your account, whatever balance is remaining in your account will be added to your top up amount and will not expire.

The cost of each report you run will be deducted from the balance in your account. Since the credits never expire, you can keep running reports as long as you have enough balance in your account. The moment your balance runs low, you will receive a prompt the next time you run a report to top up your account. The minimum top-up will be for another $500.

There are 2 kinds of reports in Mondovo:

• One-time Reports - pick the tool you want to use (Keyword Research, Website Audit, Backlink Research etc…), fill in the form details, generate the report, view and download. There is a one-time cost for each report based on the tool chosen. View our pricing calculator for details.
• Recurring Reports - There are a few reports like the Rank Tracker or the Site Audit that you may want to configure to run automatically at a pre-defined frequency. The costs will show within the tool when setting it up and you can decide the frequency based on the cost.

We take data privacy and user security very seriously and Mondovo adheres to the latest industry standards. All site & social related data is stored on our own servers and will not be shared with any third party under any circumstances. Mondovo’s payment system is powered by Stripe and all financial and credit card related data is stored on their local servers.

All billing related information can be accessed through the profile icon on the top right hand corner of the dashboard.

In case of failed reports, any amount credited from your account balance is credited back for your future use.

You can request for a refund within 15 days of first activating the paid plan. If you're not satisfied with anything, do let us know and we can refund any unused balances within your account. After 15 days, we would not be able to satisfy any requests for a refund.

Please get in touch with us if you are interested in paying for your account via PayPal. You can either email us at [email protected] or send us a message over chat.

Please view our detailed calculator by clicking here to see how much can be achieved for your budget.

There are no restrictions on the number of campaigns you can create in Mondovo. Add as many as you need.

Since there are no monthly subscriptions or plans, cancelling a Mondovo account is as simple as not using it. However, money deposited in the account will have to be used and will not be refunded.

Every campaign has a primary URL that is required for tools like the Rank Tracker, Google Analytics, Google Search Console and Facebook & Twitter Analytics. Apart from these tools that require a primary URL, you can run reports in any other tool for as many URL's as you like - it is not restricted to just the primary URL.